Customer Excellence, Customer Success

Product Update: Q1 2024

Welcome to Nezasa’s quarterly product update! We are excited to unveil the newest enhancements that will improve the way you plan and manage your itineraries. Dive into this comprehensive guide to discover the latest capabilities introduced in our latest releases.

Hero Area

In our new Hero Area, or main search section, we tackle the challenge of creating non-template-based tours by introducing a new UX. 

Our new UX now includes these options to get started:

1. Searching a flight first

2. Designing route with map support

3. Importing existing PNR


  • Enhanced Flexibility: Effortlessly combine various elements to craft your ideal journey, whether it starts with a flight search or an existing reservation.
  • Improved User Experience: Enjoy a scalable user experience, ready to receive new developments like Nezasa’s incoming AI tools. 

Klarna Support

Scalability for future technological advancements, such as trending and flexible payment options integration, is addressed through our new Klarna Support feature. 


  • Increased Conversion Rates and Average Order Value: Offer flexible payment options to customers, leading to higher conversion rates and increased spending per transaction.
  • Access to a Large Customer Base: Tap into Klarna’s extensive user network, expanding your reach and attracting new customers.
  • Affordable/Low Interest Fees: Provide customers with the option to “Buy now, pay later,” with minimal interest fees, making travel more accessible.

Better Configuration Stripe

To streamline configuration, especially for businesses with multiple distribution channels (DCs) using the same Stripe account, we’ve enhanced our Stripe Configuration features. Now, users can easily configure one single Stripe account for multiple DCs, by referencing an existing Stripe account.


  • Flexibility and Reusability: Easy configuration when the same Stripe account is used in multiple DCs, streamlining your operations.
  • Better UX: Enjoy a seamless setup process with improved configuration options tailored to your business needs.

Distribution Channel For Specific Users

Managing user access rights in complex setups with varying levels of data and operation isolation is made simpler with our enhanced user management feature. Administrators can define user access levels based on specific DCs or subsets, ensuring functional isolation and data security. This flexible management approach streamlines user management tasks, reducing administrative overhead.


  • Management: Define user access levels based on specific DCs or subsets, ensuring functional isolation and data security.
  • Simplified Administration: Streamline user management tasks with intuitive tools, enhancing operational efficiency.

Source Market Applied to Accommodations

Lastly, in our effort to target selling to match travellers’ preferences and increase conversion rates, we’ve introduced Source Market Integration for Accommodations. By aligning accommodation options with travellers’ source markets, we offer tailored recommendations that meet their needs. This dynamic approach to accommodation supply optimisation ensures higher conversion rates and enhances the overall booking experience.


  • Better Product Fit for Travellers: Align accommodation options with travellers’ source markets, offering tailored recommendations that meet their needs.
  • Higher Conversion: Increase conversion rates by dynamically adjusting accommodation supply based on travellers’ source markets, optimising the booking experience.

As Nezasa continues to innovate and evolve, we remain committed to providing cutting-edge solutions that enhance your travel experience. Stay tuned for more updates as we pave the way for a brighter future in travel.

Our Partners and Suppliers

Our list of providers and partners has been growing. Our product team will present our latest integrations during the session. 

Join us to hear first hand from our partner, RateHawk, and get the latest updates around our growing list of suppliers.  

Are you a Nezasa customer?

Join us for our exclusive Product Update Webinar to explore these features in-depth. Check your inbox or contact your Customer Success Manager to secure your spot today!

If you have any questions or need further assistance, don’t hesitate to reach out to our team. We’re here to help you make the most of our latest enhancements.