Vögele Reisen, a Zurich-based tour operator, is a dynamic team of approximately 20 professionals dedicated to offering unique and immersive travel experiences.

Their primary focus is on group tours, which they have been  organising for more than 30 years. However, recognising the evolving needs of modern travellers, they have expanded their tours to include flexible FIT, using dynamic offerings to enhance their service and product flexibility. 

This case study explores how Vögele Reisen integrates the TripBuilder system into their daily operations to maintain their competitive edge and provide exceptional travel experiences.

Vögele Reisen has established itself as a reputable tour operator, specialising in providing group tours with a strong emphasis on cultural immersion and unique experiences. They offer tours worldwide, by constantly collaborating with local partners. 

This is what sets Vögele Reisen apart: their commitment to incorporating special experiences and encounters into every tour.

“TripBuilder is our only content management and booking system, and we use it for every tour type we offer such as group tours as well as flexible FIT trips. We have our own connectors to our website and CRM, making our processes automated and efficient.” – You Young Yang