Airlines
The Packaging Platform for Airlines
Tour Operators
Grow your business by delivering the best experiences
Enterprise
Connect it all and sell your itineraries online
Transform your travel operations from a cost centre to a profit driver through intelligent automation and data-driven insights. Nezasa's capabilities feature an AI-powered post-booking management module, smooth system integrations, advanced analytics, and detailed pricing controls. Leading travel brands use Nezasa TripBuilder to increase productivity, reduce operational costs, and identify growth areas, ensuring healthy margins. This improves customer satisfaction through faster, more accurate support.
Free your team from manual work and reduce costs with Nezasa’s intelligent travel operations suite.
This intelligent AI-powered chatbot uses natural language to instantly find booking details, process changes, clarify pricing, and check cancellation policies, dramatically reducing the manual workload on your support teams.
By handling routine enquiries automatically, you boost team productivity and reduce operational costs, allowing your staff to provide faster, more accurate service. Turn your post-booking process from a cost centre into an efficient operation.
Our Universal Mid-Office Connector is built to integrate with your essential business systems, from accounting and reporting tools to your CRM, eliminating data silos and creating a single source of truth for every booking.
Connect the tools you already use to build a flexible tech stack that grows with your business, leading to highly efficient workflows.
By automating the flow of data between systems, you’ll save hundreds of hours and reduce costly human errors.
Monitor key performance indicators, identify sales trends, and discover growth opportunities through intuitive dashboards that reveal where your profits really are. From key metrics to detailed analysis, our analytics suite provides the business intelligence you need. Track destination popularity, analyse product margins, and understand customer behaviour to make smarter decisions.
Use TripBuilder’s analytics to identify high-performing products and destinations, increasing profitability through data-driven decisions.
Master your pricing strategy with detailed control over markups, commissions, and channel-specific rates. Our flexible module gives you the tools to define rule-based markups, manage complex partner commissions, and apply surcharges with precision to protect your margins.Optimise every sale for maximum profitability, by defining detailed pricing structures for different sales channels and partners.
Post-booking management is often a costly time-waster that steals time from strategic work. Teams spend countless hours manually handling changes, answering repetitive questions, and re-entering data between disconnected systems. This work is slow, error-prone, and drives up costs, preventing you from getting the clear data needed for smart business decisions.
While your teams handle manual changes, competitors with automated systems are scaling faster and capturing market share.
Manual operations don't just cost money, they limit your ability to grow.
“TripBuilder is our only content management and booking system, and we use it for every tour type we offer such as group tours as well as flexible FIT trips. We have our own connectors to our website and CRM, making our processes automated and efficient.”
Young Yang
Head of Tour Operating at Vögele Reisen
Your questions answered
How does Cockpit Copilot actually help my team?
Read MoreCockpit Copilot is an AI assistant for booking management. Instead of searching through endless pages of travel documentation, your team can ask questions like, "What is the cancellation policy for booking X?". Cockpit Copilot finds the information instantly and can even draft an email to the customer, saving significant time on every enquiry.
Can Nezasa connect to our existing accounting software?
Read MoreYes. Our platform is designed for easy integration. Through our Universal Mid-Office Connector, we ensure that financial and operational data flows automatically to your existing accounting, CRM, and other business systems, eliminating manual data entry.
Can we customise analytics reporting?
Read MoreYes, with custom analytics, you can create dashboards that reflect the unique information needs and key performance indicators of your business.
What support do you provide during the transition?
Read MoreOur customer success team provides dedicated onboarding, training for your staff, and ongoing advice to ensure your team gets the most from the platform from day one.
How do you ensure data security and compliance?
Read MoreNezasa is ISO 27001:2022 certified for our Information Security Management System (ISMS), demonstrating our commitment to the highest security standards. A-LIGN, an accredited third-party auditor, rigorously audited us and confirmed that Nezasa has strong technical controls and formal IT security policies in place.
Is my client's personal information secure when using Cockpit Copilot?
Read MoreYes. Protecting traveller privacy is a core part of the feature's design. Before any request is sent to OpenAI, all Personal Identifying Information (PII) from the booking, such as traveller names or contact details, is automatically anonymised and replaced with random placeholders.
